# Conducting Interviews

How to run interviews effectively with InsightAgent.

## Starting an Interview

### Phone Interview

1. Navigate to the interview
2. Ensure dial-in details are configured (phone number, meeting ID)
3. Click **Launch AI Agent**
4. Wait for the connection to establish
5. The AI agent will begin the conversation when the expert answers

### Web Interview

1. Navigate to the interview
2. Click **Copy Link** (available when interview is SCHEDULED)
3. Send the link to the expert via email or message
4. Wait for them to join
5. The interview begins when they connect and allow microphone access

## During the Interview

### Live Transcript

Watch the conversation unfold in real-time in the left panel:

* Speaker identification (InsightAgent vs Expert)
* Timestamped entries (relative time from start)
* Automatic punctuation and formatting

### Interview Controls

| Control                      | Action                            |
| ---------------------------- | --------------------------------- |
| **Stop AI Agent & Complete** | End the phone interview           |
| **Cancel Call**              | Abort the call without completing |

### AI Agent Behavior

The AI agent will:

* Follow your configured question flow
* Ask clarifying follow-ups
* Keep the conversation on track
* Politely wrap up when complete

## Handling Issues

### Expert Doesn't Answer (Phone)

* The call may go to voicemail
* Interview status returns to SCHEDULED
* You can try again later with **Launch AI Agent**

### Connection Issues (Web)

* Expert can refresh their browser
* Provide the link again if needed
* Check that the expert has allowed microphone permissions
* Check for firewall blocking WebSocket connections

### Need to Stop Early

* Click **Stop AI Agent & Complete** to end the call
* The partial transcript is saved automatically

## Post-Interview

After the interview completes:

1. Full transcript is available in the left panel
2. Audio recording is available via the player
3. Export transcript as Text, JSON, or PDF
4. View session statistics
