Billing & Usage

Monitor your InsightAgent usage and manage your subscription.

Plans

Feature	Demo	Trial	Paid
Web Interviews	5/month	20/month	Unlimited
Phone Interviews	-	10/month	Unlimited
Custom Agents	1	3	Unlimited
API Access	-	Limited	Full
Transcript Retention	7 days	30 days	Unlimited
Team Members	1	3	Unlimited
Support	Community	Email	Priority

Viewing Usage

1. Navigate to Billing in the sidebar

2. View your current usage:

   • Interviews conducted

   • Minutes used

   • API calls made

3. See usage trends over time

Usage Period

Usage resets on a monthly basis, aligned to your billing cycle.

Upgrading Your Plan

1. Go to Billing

2. Click Upgrade

3. Select your new plan

4. Enter payment details

5. Confirm upgrade

Upgrades take effect immediately.

Payment Methods

We accept:

• Credit/debit cards (Visa, Mastercard, Amex)

• ACH bank transfers (Enterprise)

• Wire transfers (Enterprise)

Invoices

Access your invoices:

1. Go to Billing

2. Click Invoices

3. Download or view any invoice

Enterprise Billing

For enterprise customers with custom agreements:

• Manual invoicing available

• Custom payment terms

• Dedicated billing contact

Contact [email protected] for enterprise pricing.

Cancellation

To cancel your subscription:

1. Go to Billing

2. Click Cancel Subscription

3. Complete the cancellation survey

4. Confirm cancellation

Your access continues until the end of the billing period.