Creating Your First Interview
This guide walks you through creating and conducting your first interview with InsightAgent.
Before You Begin
Ensure you have:
- An active InsightAgent account
- Expert contact information (name, title, phone number for dial-in)
Creating an Interview
1. Navigate to Interviews
Click Interviews in the sidebar, then click New Interview.
2. Select Interview Type
| Type | Best For |
|---|---|
| Full Interview | In-depth expert conversations, research interviews, detailed knowledge extraction |
| Vetting Interview | Quick qualification calls, initial assessments, expert screening |
3. Enter Expert Information
Fill in the expert details:
| Field | Required | Description |
|---|---|---|
| Name | Yes | Expert's full name |
| Title | Yes | Job title or position |
| LinkedIn/Bio URL | No | Link to professional profile |
| Employment History | No | Previous roles (helps AI contextualize) |
4. Add Interview Questions
Add at least one question. Structure your interview with:
- Opening questions - Build rapport
- Core questions - Main topics to cover
- Follow-up prompts - Dig deeper on key points
5. Configure Settings
- Topic/Call Subject (required) - Brief description of interview focus
- AI Agent - Select which agent conducts the interview (defaults to your account's default agent)
- Compliance Disclaimer - Legal text read at start (has default, can customize)
6. Set Up Dial-In (for phone interviews only)
For phone interviews, provide:
- Dial-in Phone Number - Number the AI will call
- Meeting ID - Identifier for the call
- PIN (optional) - Access code if required
7. Schedule or Save
- Schedule - For phone interviews, set a future date and time. For web interviews, no date/time needed.
- Save without scheduling - Creates interview in NOT_SCHEDULED status
During the Interview
Phone Interviews
- Click Launch AI Agent to initiate the call
- The AI agent conducts the conversation
- Click Stop AI Agent & Complete when finished
Web Interviews
- Set the interview to SCHEDULED status (no date/time required)
- Click Copy Link to get the expert's join URL
- Share the link with your expert
- The expert can join whenever they're ready
- Expert clicks I'm Done when finished
After the Interview
Once the interview completes:
- Transcript - Displayed automatically in the left panel
- Audio - Available via the audio player
- Analysis - AI-generated summary and key quotes in the Analysis tab
- Export - Download as Text, JSON, or PDF
- Session Stats - View duration and other metrics